BAYSIDE ENGRAVING - BRISBANE INDUSTRIAL ENGRAVING SPECIALISTS - COMPUTERIZED ENGRAVING, LASER ENGRAVING, CNC ROUTING
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BAYSIDE ENGRAVING

Frequently Asked Questions

How long will it take to complete my order?

• Gravoply(Traffolyte) orders: 1-3 business days

• Stainless Steel/Aluminium/Brass orders: 1-3 business days

• Acrylic(Perspex) orders: 1-3 business days


*Orders may take longer if we have to supply the material (stainless steel/brass/aluminium.) Turn around times will vary depending on the availability of these materials.

Do you deliver? How much? How long does it take?

• Yes, we deliver Australia wide. Pricing is subject to Size, Weight, Location and delivery method.

• Brisbane Metro (overnight service): $13 + GST

• Greater Brisbane (overnight service): $15 + GST


*Delivery cost may vary for certain areas throughout Australia.

Can I collect my order?

• Yes, you are more than welcome to collect your order.

Urgent Order, Can I have it today?

• We will do our best to help you out.

What file format do you require?

We prefer the following file formats for logos or images:

• (.eps) Encapsulated Post Script

• (.pdf) Portable Document Format

• (.dxf) Drawing eXchange Format

• (.cdr) Corel Draw


We prefer the following file formats for text documents:

• Excel spreadsheet (.xls) (.xlsx)

• Word document (.doc) (.docx)

• Other text documents (.txt) (.rtf)


What is the maximum size you can engrave?

• Rotary Engraving – (H)605mm x (W)810mm

• Laser Engraving - (H)610mm x (W)610mm

• CNC Routing - (H)1200mm x (W)1200mm


Can you engrave curved surfaces?

• No, we can only engrave Flat surfaces.

What is Gravoply / Rowmark?

• Gravoply / Rowmark are 2 ply plastic sheets commonly referred to as Traffolyte.

• The standard thickness is 1.5mm

• There is a wide range of colour combinations.


Do you keep records of previous jobs?

• Yes, we keep records of previous jobs (electronically & hard copy).

How do I place my order?

• You can place an order via Email or in person.

How do I pay for my order?

• You may pay for your order via EFTPOS, Credit Card (1.5% fee), Electronic Transfer, Cheque or Cash.

Do you offer discounts for buying in quantity?

• Yes, we offer discounts on quantity orders, discount determined on a case to case basis.

What is your minimum order?

• Our minimum order is $15 + GST

Can I open a trading account?

• Yes, generally we like to do some C.O.D. work prior to offering a trading account.

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  • Home
  • About Us
  • Services
  • Materials
  • Gallery
  • How To Order
  • FAQ
  • Contact Us